Shift Leader 811
$31,200–$35,360 year
On-siteBaton Rouge, Louisiana, United States
Job Summary
Oversee each shift by fostering a team-oriented environment, resolving customer concerns, and ensuring seamless operations. Monitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency while addressing incident reports and equipment maintenance. Uphold safety protocols, enforce proper chemical handling, and ensure all employees complete required training. Provide customers with information on wash products and assist with membership account updates. Administer customer feedback surveys during each shift to maintain high-quality service standards. Oversee store opening and closing procedures, ensuring all tasks are completed correctly.
Required Qualifications
- Strong team player with leadership abilities to guide and support colleagues
- Comfortable working outdoors in all weather conditions, including evenings and weekends
- Physically capable of lifting up to 50 pounds and standing or moving for extended periods
- Detail-oriented with a focus on delivering high-quality service and maintaining safety standards
- Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success
- Adherence to all safety protocols, including proper handling of chemicals per safety guidelines
- Must successfully pass a background check
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