Shift Leader
On-site · Summerville, South Carolina, United States
Summerville, South Carolina, United StatesOn-siteFull TimeMid LevelNot SpecifiedLarge
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Large
Job Summary
Shift Leader at Chick-fil-A leads daily restaurant operations and coaches team members to deliver exceptional service. Responsibilities include leading shifts, opening/closing, counting drawers, providing training and role-modeling behavior, ensuring high-quality guest experiences, maintaining urgent responsiveness to guest needs, and fostering teamwork and accountability in a fast-paced, high-volume environment.
Required Qualifications
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred
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