Shift Leader 602
$31,200–$35,360 year
On-siteLexington, Kentucky, United States
Job Summary
Oversee each shift by fostering a team-oriented environment where employees feel empowered to lead and take initiative. Monitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency while addressing and resolving concerns, including incident reporting. Uphold company policies, enforce safety protocols, and ensure all staff complete required safety training. Provide customers with information on wash products, packages, and membership plans, assisting with account updates and issue resolution. Administer customer feedback surveys during each shift to maintain high-quality service standards. Learn car wash chemistry, identify wash quality issues, and communicate areas of improvement to management.
Required Qualifications
- Strong team player with leadership abilities to guide and support colleagues
- Comfortable working outdoors in all weather conditions, including evenings and weekends
- Physically capable of lifting up to 50 pounds and standing or moving for extended periods
- Detail-oriented with a focus on delivering high-quality service and maintaining safety standards
- Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success
- Adherence to all safety protocols, including proper handling of chemicals per safety guidelines
- Must successfully pass a background check
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