Shift Leader (52355)
$41,600–$52,000 year
On-siteFrisco, Texas, United States
Job Summary
Manage the hourly team and execute opening, mid, and closing duties following standard procedures while handling guest concerns and de-escalating conflicts. Oversee cash-handling, POS setup, comps, voids, and deposits, and support inventory processes. Maintain food safety through line checks, shelf storage monitoring, and expiration date reviews, ensuring a clean, safe dining environment with proper glove use and obstacle removal. Present yourself as a leader who motivates staff to follow procedures with urgency and ensures adherence to prep lists and flavor profiles. Work nights, weekends, and holidays in a fast-paced setting requiring constant multitasking during rushes, with regular exposure to heat, allergens, and physical demands including lifting 25 pounds and prolonged standing.
Required Qualifications
- 21 years of age or older
- 2 years of experience as a Shift Leader/Supervisor in a Restaurant Environment
- Ability to work nights, weekends, and holidays depending on Restaurant needs
- Regularly exposed to heat and/or humid conditions
- Allergen exposure to wheat, nuts, gluten, soy, and milk products on a regular basis
- Ability to stand for prolonged periods of time
- Kneeling occasionally to reach low storage and refrigeration
- Must be able to lift up to 25 pounds on a regular basis
- Ability to handle stressful situations with compassion, composure, and professionalism
- Possesses a Food Handler's Certification and is comfortable working around food
- Possesses an Alcoholic Beverage Service Certification and complies with all regulations
- Close vision, distance vision, and peripheral vision are required
- Must possess dexterity to handle tongs, pots/pans, and other equipment
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