Shift Leader 517
$31,200–$35,360 year
On-site · Liberty Township, Ohio, United States
Job Summary
Shift Leader oversees each shift at WhiteWater Express, ensuring team members understand and perform duties, assists management with incident reporting, equipment maintenance, and reporting. Responsibilities include fostering a team-oriented environment, supporting leadership development, addressing and resolving concerns, monitoring wash package functions and tunnel performance, enforcing safety protocols, informing customers about wash products and membership plans, assisting with membership updates, overseeing opening/closing procedures, learning car wash chemistry and its impact on wash quality, identifying and resolving quality issues, communicating improvement opportunities to management, and administering customer feedback surveys to maintain high service standards.
Required Qualifications
- Strong team player with leadership abilities to guide and support colleagues
- Comfortable working outdoors in all weather conditions, including evenings and weekends
- Physically capable of lifting up to 50 pounds and standing or moving for extended periods
- Detail-oriented with a focus on delivering high-quality service and maintaining safety standards
- Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success
- Adherence to all safety protocols, including proper handling of chemicals per safety guidelines
- Must successfully pass a background check
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