Shift Leader 508
$31,200–$35,360 year
On-site · Middletown, Ohio, United States
Job Summary
Shift Leader responsible for overseeing each shift, guiding and empowering team members, resolving incidents, and ensuring efficient wash operations. Key duties include monitoring equipment and tunnel performance, enforcing safety protocols, guiding members through product and membership information, managing opening/closing procedures, learning car wash chemistry and its impact on wash quality, communicating improvement opportunities to management, and collecting customer feedback to maintain high service standards. The role emphasizes leadership, customer-focused supervision, safety compliance, incident reporting, and collaboration with management to drive operational excellence.
Required Qualifications
- Strong team player with leadership abilities to guide and support colleagues
- Comfortable working outdoors in all weather conditions, including evenings and weekends
- Physically capable of lifting up to 50 pounds and standing or moving for extended periods
- Detail-oriented with a focus on delivering high-quality service and maintaining safety standards
- Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success
- Adherence to all safety protocols, including proper handling of chemicals per safety guidelines
- Must successfully pass a background check
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