Shift Leader - 4649
On-site · College Park, Maryland, United States
Job Summary
Shift Leader at Domino's Pizza oversees daily shift operations to drive sales, manage costs, retain staff, ensure customer satisfaction, and maintain food quality and sanitation. Responsibilities include supporting the Manager on Duty, leading a fast-paced service environment, guiding staff on order taking, cash handling, inventory, and task delegation, ensuring accurate POS operation, promoting upsell opportunities, and maintaining consistent standards in FOH and BOH activities. Requires strong communication, leadership, multitasking, and a customer-focused approach, with ability to train and coordinate scheduling among team members.
Required Qualifications
- Leadership experience in a fast-paced restaurant
- Strong customer service and communication skills
- Ability to supervise and coordinate daily shift activities
- Experience with POS systems and cash handling
- Knowledge of food safety and sanitation standards
- Ability to train and cross-train team members
- Strong problem-solving and multitasking abilities
- Detail-oriented and able to follow procedures
- Ability to work in a team and lead a team on duty
- Pass background checks as required by employer
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