Shift Leader - 4340
On-siteAlexandria, Virginia, United States
Job Summary
Oversee daily sales, costs, employee retention, and customer service while maintaining high standards of food quality, cleanliness, and sanitation. Provide leadership support to the Manager on Duty, communicate daily job assignments, and manage shift operations including cash handling, inventory control, and waste tracking. Greets customers, takes orders professionally, resolves complaints promptly, and ensures all pre-close and quality standards are met. Cross-trains team members, coordinates scheduling, and performs assigned tasks such as pizza preparation, box assembly, and station restocking.
Required Qualifications
- Ability to pass applicable Company background checks
- Excellent written and verbal communication skills
- Superb ability to multi-task
- Ability to function in a dynamic, fast paced environment
- Ability to adjust to changing priorities
- Ability to enter orders using a computer keyboard or touch screen
- Ability to take orders over the counter or phone
- Ability to work independently and as part of a team
- Ability to add, subtract, multiply and divide accurately and quickly
- Ability to make correct monetary change
- Ability to lead the team on duty
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