Shift Leader 404
$31,200–$35,360 year
On-site · Austin, Texas, United States
Job Summary
Shift Leader at WhiteWater Express overseeing shift performance, guiding and enabling team members to perform duties, assisting management with incident reports and equipment maintenance, monitoring wash package functions and tunnel performance, enforcing safety protocols, informing customers about wash products and memberships, handling opening/closing procedures, learning car wash chemistry and its impact on wash quality, identifying and resolving wash quality issues, communicating improvement opportunities to management, and administering customer feedback surveys to maintain high service standards.
Required Qualifications
- Strong team player with leadership abilities to guide and support colleagues
- Comfortable working outdoors in all weather conditions, including evenings and weekends
- Physically capable of lifting up to 50 pounds and standing or moving for extended periods
- Detail-oriented with a focus on delivering high-quality service and maintaining safety standards
- Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success
- Adherence to all safety protocols, including proper handling of chemicals per safety guidelines
- Must successfully pass a background check
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