Shift Lead USA
$41,600,000–$45,760,000 year
On-siteBraintree, Massachusetts, United States
Job Summary
Deliver outstanding customer experiences and maintain a supportive environment for the in-house team by leading various in-store tasks during each shift. Provide training and assistance to Store Associates to ensure production goals are met, including product-finishing projects. Ensure sales floor movement flows effectively while maintaining accurate product merchandising and strict adherence to food safety protocols. Target sales objectives and uphold store compliance and loss prevention standards through active participation in team meetings to discuss goals and areas for improvement. Participate in assigned role-related duties as directed by the Store Manager. This part-time role requires flexibility for nights and weekends, particularly Mondays and Tuesdays, and involves physical stamina for standing, walking, and lifting up to 40 pounds in a fast-paced retail environment.
Required Qualifications
- at least 1 year of experience in retail sales or similar fast-paced, customer-minded environment, with increasing levels of responsibility
- strong interpersonal skills and able to communicate effectively
- reliable and flexible with scheduling based on store needs
- quality-minded with keen attention to detail
- availability of nights and weekends mostly, especially in need of Monday and Tuesdays
- physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment
- ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays)
- physical agility and the ability to stay organized
- ability to bend, squat, or reach up high to organize or stock products
- ability to lift 15-40 pounds
Desired Qualifications
- passionate about chocolate
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