Shift Lead

Shift Lead at Take 5 Car Wash. Responsible for guiding shifts, greeting and engaging customers, educating on wash packages and memberships, leading the team in opening/closing procedures, enforcing safety protocols, monitoring equipment, resolving operational issues, and ensuring high-quality wash results. Key duties include directing staff, delegating tasks, handling unexpected challenges, inspecting vehicles for quality, and driving customer satisfaction and sales through effective leadership and customer service.