Shift Lead
On-siteRed Oak, Texas, United States
Job Summary
Execute the Manager-In-Charge Success Routine to ensure consistent customer satisfaction, food safety, and order accuracy. Resolve customer complaints quickly while maintaining positive relations and greet guests with a smile. Manage subordinate employees by providing direction, feedback, and training, while assisting the RGM with profit and loss management, inventory, and labor control. Oversee product preparation, rotation, and portioning; sweep floors, stock shelves, and maintain facility standards. Handle conflicts constructively and work with urgency to solve problems independently or by seeking help. Maintain a neat appearance, wear the uniform, and report to work on time. Perform other duties as required by the manager.
Required Qualifications
- Must be at least 18 years old
- Must pass background check criteria and drug test
- Must have reliable transportation
- Able to do basic business math
- Able to stock shelves and coolers
- Able to oversee and manage subordinate employees and provide direction
- Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin
- Able to clean the parking lot and grounds surrounding the restaurant
- Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time
- Strong preference for internal promote form Hourly Champion position
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.