Shift Lead/Supervisor
$33,280–$37,440 year
On-site · Central Point, Oregon, United States
Job Summary
Shift Lead/Supervisor at Dairy Queen responsible for leading daily shifts, greeting fans, guiding product questions, ensuring safety and hygiene standards, maintaining a positive service environment, and training/cooperating with team members. Requires standing for long periods, ability to lift up to 50 pounds, and local health-regulation compliance. Shifts available days (8am-4pm) and nights (4-10pm) at Central Point, Oregon with hourly pay ranging from $16 to $18 and flexible work schedules. Must be located in Jackson County, Oregon. The role emphasizes brand ambassador duties, customer service excellence, teamwork, and adherence to safety and service standards.
Required Qualifications
- Must be located in Jackson County, Oregon
- Communicate positively with fans and co-workers during shifts
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene and promptness
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Assist fans with menu navigation and product ingredient questions
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team
- Prepare treat products following restaurant, health, and safety standards and procedures
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management team
- We are now hiring for dayshift positions (8am - 4pm) and night shift positions (4-10pm)
- Locations (hint from scraper): Central Point, OR, US
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