Shift Lead / Supervisor
$35,360–$39,520 year
On-siteAtlanta, Georgia, United States
Job Summary
Supervise and support team members during assigned shifts while ensuring food quality, safety, and cleanliness standards are met. Handle customer inquiries, resolve issues promptly, and manage cash handling, including reconciling drawers and preparing deposits. Train and coach new and existing employees, monitor inventory, and restock supplies as needed. Report shift updates and feedback to the General Manager. Maintain a clean, organized, and efficient restaurant environment in a fast-paced setting. Flexible availability including nights, weekends, and holidays is required.
Required Qualifications
- Strong leadership, communication, and problem-solving skills
- Excellent customer service and teamwork abilities
- Knowledge of food safety and sanitation practices
- Ability to work in a fast-paced environment and handle multiple tasks
- Flexible availability, including nights, weekends, and holidays
Desired Qualifications
- Prior experience in a restaurant lead, shift supervisor, or team leader role
- Experience with brands such as Boardwalk Burger and Fries, Chick-fil-A, Starbucks, Panera Bread, Popeyes, McDonald's, or similar quick-service restaurants
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