Shift Lead
On-site · Johnson City, Tennessee, United States
Job Summary
Shift Lead at Spotless Brands provides operational support during assigned shifts, directs workflows, and ensures adherence to procedures to maintain safety, customer service, and quality. The role serves as a key holder, assisting with opening and closing procedures under site leadership, and supports the Site Manager/Assistant Manager by executing tasks, guiding team members, and escalating issues when needed. Responsibilities include supervising daily operations, directing team members, promoting membership programs and promotions, maintaining knowledge of car wash packages and processes, training others on equipment and chemicals, managing entry/exit procedures for safety, ensuring cleanliness and upkeep of the facility, performing routine maintenance and quality checks, and upholding company policies and safety standards. The position emphasizes hands-on operational experience, execution, and team support without involvement in staffing decisions or formal leadership duties. The role may require non-traditional hours, including evenings and weekends, and physical tasks consistent with a fast-paced operational environment.
Required Qualifications
- High School Diploma or equivalent preferred, not required
- Must be at least 16 years of age (or older where required by law or safety regulations)
- Valid driver’s license preferred (may be required depending on location and responsibilities)
- Must meet all required certification and regulatory compliance standards applicable to the role as defined by federal, state, and local laws
- Must be able to successfully pass a background check in accordance with company policies and applicable laws
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