Shift Lead
On-site · Morgantown, West Virginia, United States
Job Summary
The Shift Lead role at Spotless Brands is an operational support position focused on maintaining operational standards, directing workflows, and supporting team productivity and customer service during assigned shifts. Responsibilities include providing direction to team members, assisting in opening and closing procedures, and ensuring adherence to company policies and safety protocols. Candidates should possess knowledge of customer service principles, have the ability to engage customers, and demonstrate problem-solving skills. A high school diploma or equivalent is preferred, along with prior leadership experience. Individuals must be at least 16 years old and capable of physically managing the job requirements.
Required Qualifications
- Must be at least 16 years of age (or older where required by law or safety regulations)
- Must meet all required certification and regulatory compliance standards applicable to the role as defined by federal, state, and local laws
- Must be able to successfully pass a background check in accordance with company policies and applicable laws
Desired Qualifications
- Previous leadership experience in a customer-facing or operational environment (retail, car wash) preferred
- Valid driver's license preferred (may be required depending on location and responsibilities)
- Basic technical aptitude to operate car wash equipment
- Basic computer skills, including the ability to use email, navigate spreadsheets (e.g., MS Excel) and perform standard data entry tasks
Additional Requirements
- None mentioned
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