Shift Lead

Shift Lead at S&G supports the Store Manager to ensure efficient store operations, compliance with laws and company policies, and sales profitability. Responsibilities include providing customer service leadership, greeting customers, enforcing policies, maintaining a clean and organized appearance, accurately processing cash and card transactions, executing merchandising and marketing programs with plan-o-gram integrity, ensuring foodservice products are fresh by rotating stock, monitoring transactions for proper procedures, and responding to emergencies to ensure customer and employee safety. Skills emphasized include customer service leadership, merchandising, cash handling, policy enforcement, and team coordination.