Shift Lead
$32,240–$36,400 year
On-siteLivonia, Michigan, United States
Job Summary
Execute restaurant operations in conjunction with the General Manager, maintaining brand image through cleanliness, maintenance, and excellent service. Treat all team members with respect while following company guidelines to achieve excellence in operational performance. Encourage teams to deliver craveable guest experiences by adhering to food safety requirements and promptly resolving guest concerns or complaints. Support the General Manager in training internal candidates, analyzing financial performance using management tools, and identifying trends for improvement. Monitor costs, adherence to budget, and restaurant goals while ensuring compliance with all state and federal labor laws.
Required Qualifications
- At least 18 years old
- High school diploma or equivalent
- 6+ months of restaurant operations experience
- Must complete Shift Lead training classes
- ServSafe certified (in certain states)
- Ability to communicate in English
- Fundamental reading, writing, math and computer/POS skills
- Access to adequate transportation
- Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours
- Must be able to work weekends and holidays
- Must have access to adequate transportation
Desired Qualifications
- Spanish comprehension
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