Shift Lead
$30,680–$34,840 year
On-siteSioux Falls, South Dakota, United States
Job Summary
Execute restaurant operations in conjunction with the General Manager, maintaining brand image through cleanliness, maintenance, and excellent service. Treat all team members with respect while encouraging consistent delivery of high-quality food and guest service in adherence to safety requirements. Review and modify processes to improve guest experience, analyze operational and financial performance using management tools, and monitor costs against budget goals. Assist in training internal candidates and employees, responding to guest inquiries and complaints professionally, and escalating concerns as needed. Comply with all state and federal labor laws and regulations.
Required Qualifications
- At least 18 years old
- High school diploma or equivalent
- 6+ months of restaurant operations experience
- Must complete Shift Lead training classes
- ServSafe certified (in certain states)
- Ability to communicate in English
- Fundamental reading, writing, math and computer/POS skills
- Access to adequate transportation
- Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours
- Must be able to work weekends and holidays
- Must have access to adequate transportation
Desired Qualifications
- Spanish comprehension
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