Shift Lead

Shift Lead at Pet Supermarket in Miami, FL, leading the Sales Associate team as a front-line leader and acting as Manager on Duty when necessary. Responsible for driving sales, service, and customer experience, assigning daily goals, maintaining store standards, ensuring safety and animal care, assisting with inventory and merchandising, training and supporting new hires, and coordinating community events with rescue agencies. Weighs in on teamwork, communication, and performance to meet store KPIs, while handling heavy lifting and a flexible schedule including mornings, evenings, weekends, and holidays. The role emphasizes customer-focused leadership, store operations, animal care, and collaboration with the Store Manager to achieve business goals.