Shift Lead

Shift Lead at Pet Supermarket in Hialeah, FL, responsible for leading the Sales Associate team on the shop floor, delivering strong customer service, driving sales and store performance, and acting as Manager on Duty when needed. Duties include prioritizing goals, delegating tasks, maintaining store standards and safety, assisting customers, supporting team training, coordinating with the Store Manager on community events, managing merchandise restocking, inventory accuracy, and ensuring a clean, safe environment for animals. Candidate should demonstrate leadership, scalability in a fast-paced retail setting, and the ability to work a flexible schedule. Experience in retail or customer service required; must be able to lift up to 55 lbs and handle animals as part of day-to-day responsibilities.