Shift Lead - Moe's Southwest Grill
$35,360,000–$39,520,000 year
On-siteCheektowaga, New York, United States
Job Summary
Manage daily operations by ensuring the team prepares, cooks, and serves food while maintaining operational, food safety, and brand standards. Oversee food flow, ordering, receiving, storing, and servicing to guarantee proper portioning and low waste. Coach staff on operational standards, enforce sanitary practices for food handling and facility cleanliness, and ensure compliance with security procedures. Accountable for guest satisfaction through consistent greeting protocols and corrective actions. Complete administrative paperwork timely while representing Moe's as a professional leader in every aspect of performance.
Required Qualifications
- Good guest services skills
- Good communication skills to multiple audiences
- Effective shift management skills
- Computer skills
- Self-disciplined and leadership skills
- Ability to multi-task
- Ability to effectively lead a restaurant team to achieve company goals
- Adherence to company core values
- Must occasionally transport and/or move up to 50 pounds
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