Shift Lead
$27,040–$31,200 year
On-siteNorfolk, Virginia, United States
Job Summary
Assist the general manager in leading a team with integrity and a sense of purpose, providing ongoing direction, coaching, and training to crew members. Manage cash drawers and prepare bank deposits while ensuring shifts operate smoothly with attention to detail. Hold yourself and those you manage accountable to brand standards, enforce store rules and policies, and support weekly inventory counts, food orders, and employee shift scheduling. Maintain reliability and punctuality, resolving conflicts and making quick decisions on the fly to help guests leave happier.
Required Qualifications
- Conflict resolution and problem-solving skills
- Ability to make decisions quickly
- Reliable and punctual
- Positive energy
- Warm friendly attitude
- Passion for serving and helping others
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