Shift Lead
$37,440–$45,760 year
On-siteManhattan, New York, United States
Job Summary
Provide friendly and attentive service to all guests throughout the visit, receive and enter food and beverage orders correctly into the POS, and follow up with the kitchen as necessary. Anticipate guest needs, note preferences, prepare drinks for the dining room, and handle guest situations with empathy by elevating issues to a manager when needed. Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items while completing all opening, mid, and closing procedures, daily checklists, and side work assignments. Organize money and receipts per cash handling policy, keep all areas clean and organized, and assist with patio furniture setup and outside fixture maintenance. This role offers a balanced schedule with opportunities to grow across Convive Brands' portfolio of restaurant concepts.
Required Qualifications
- 3 to 6 months of related restaurant experience or training
- Ability to speak, read, and understand the primary language(s) of the work location
Desired Qualifications
- Experience with POS systems, especially Toast, a plus
- Flexibility in schedule
- Ability to be cross‐trained in all areas of the dining room and retail space
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