Shift Lead

Shift Lead at a Taco Bell franchisee responsible for running great work shifts, solving problems, guiding Team Members to complete duties, and upholding Taco Bell standards. You support the Restaurant General Manager, ensure service of safe, quality food in a friendly manner, and maintain a safe work environment for Team Members and customers. Behaviors include handling customer complaints quickly and with a smile, providing constructive feedback, open communication with the Restaurant Management team, and adherence to cash, security, inventory and labor policies and procedures. The role is described as a similar standard for Taco Bell Corporate employees but may vary among franchise locations.