Shift Lead

Shift Lead at a Taco Bell franchise location responsible for running great work shifts, guiding Team Members to complete duties, and meeting Taco Bell standards. Ensure food is served safely and with quality, create a friendly environment for customers, and maintain a safe workplace. Responsibilities include solving customer complaints quickly and smiling, giving constructive feedback to Team Members, communicating openly with Restaurant Management, and enforcing cash, security, inventory, and labor policies and procedures. This role supports the Restaurant General Manager and may be at similar brands or franchise locations; the summary highlights shift operations, people leadership, policy adherence, and guest experience.