Shift Lead
On-siteMarquette, Michigan, United States
Job Summary
Lead the Marquette Dairy Queen Grill & Chill team by greeting fans, managing specific restaurant areas, and pacing crew performance to maintain high service speed. Resolve bottlenecks in workflow, assist with training and coaching staff, and ensure the environment remains organized, safe, and clean. Calmly address fan concerns while upholding service recovery standards and modeling performance expectations. Work full shifts standing for extended periods, lifting up to 50 pounds, and applying ServSafe food handling protocols. Requires minimum six months of high-volume quick service restaurant experience and ServSafe certification.
Required Qualifications
- Minimum 6+ months of high volume quick service restaurant experience
- High School diploma or equivalent
- Must be capable of supervising specific areas of the business in a fast-paced environment
- Strong knowledge and application of safe food handling practices
- Must be ServSafe® certified or willing to obtain
- Highly organized and detail oriented
- Comfortable standing for entire shift and able to lift 50 pounds
- Be polite, work with a sense of urgency and professionalism
- Willingness to work and perform job tasks as assigned
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.