Shift Lead
$37,440–$37,440 year
On-siteLady Lake, Florida, United States
Job Summary
Lead assigned shifts as the designated key holder and primary operator in the absence of the Operating Partner and General Manager, focusing on daily operations, team leadership, and sales performance. Drive membership sales by educating customers on the value of the monthly wash program and confidently closing transactions at the pay station. Ensure a safe, clean, and friendly experience for every guest while maintaining a clean appearance and following all systems. Maintain a clean appearance according to standards, operate electronic devices, and solve problems with a sense of urgency. Requires open availability during business hours with a base pay of $18 per hour plus $3 commission per membership sold.
Required Qualifications
- High school diploma or equivalent (minimum)
- Experience in supervisory roles such as shift lead, team lead, or crew trainer
- Experience in customer service, operations, or team-based roles
- Open availability during business hours
- Be able to lift a minimum of 25 pounds
- Have a basic understanding of mechanical systems
- Be able to operate electronic devices
- Be able to hustle with a sense of urgency
- Lead by example
- Be a problem solver
Desired Qualifications
- Sales experience helpful
- Comfortable starting conversations
- Educating customers on the value of our membership program
- Confidently closing the sale
- Naturally enjoy talking with people
- Have a knack for selling
- Like to learn new skills in areas of safety, mechanical, and customer service
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