Shift Lead
$27,709–$27,709 year
On-siteWythenshawe, England, United Kingdom of Great Britain and Northern Ireland
Job Summary
Oversee daily store operations as the primary point of contact for customers and colleagues, ensuring a safe working environment and smooth customer experience. Deploy staff effectively to meet shifting demands and maintain high standards of safety and compliance throughout the shift. Manage the team to cultivate a positive workplace culture where both employees and shoppers feel valued. This keyholder role supports B&Q's mission to help customers create homes they love, requiring a global view of store areas and the confidence to make autonomous decisions at pace.
Required Qualifications
- Passionate about customers and doing the right thing for them.
- Like to have a global view and not be constrained to specific areas of the store.
- Safety conscious and use an eye for detail to spot compliance opportunities.
- Enjoy interacting with colleagues and working in a team.
- Like to bring energy to each day and motivate those around you.
- Confident to have autonomy and trust to make decisions for the customer at pace.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.