Shift Lead
$28,741–$28,741 year
On-siteWitney, England, United Kingdom
Witney, England, United KingdomOn-siteFull Time$28,741–$28,741 yearSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Oversee store operations daily as the first point of contact for customers and colleagues, ensuring a safe working and shopping environment. Deploy staff correctly throughout the shift to maintain smooth service and cultivate a positive experience for everyone. Monitor compliance opportunities and make autonomous decisions to address customer needs at pace. Manage a schedule ranging from 5am to 10pm within a 36.75-hour week. This pivotal role supports B&Q's ambition to make every customer count by fostering a culture where colleagues love to work and customers love to shop.
Required Qualifications
- Passionate about customers and doing the right thing for them
- Like to have a global view and not be constrained to specific areas of the store
- Safety conscious and use an eye for detail to spot compliance opportunities
- Enjoy interacting with colleagues and working in a team
- Like to bring energy to each day and motivate those around you
- Confident to have autonomy and trust to make decisions for the customer at pace
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