Shift Lead
$29,257–$29,257 year
On-siteWelwyn Garden City, England, United Kingdom
Welwyn Garden City, England, United KingdomOn-siteFull Time$29,257–$29,257 yearSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Oversee store operations as the primary point of contact for customers and colleagues during your shift. Ensure colleagues are deployed correctly to maintain a safe working and shopping environment while monitoring compliance opportunities. Manage shift logistics from 5am to 10pm to cultivate a positive experience for both teams and shoppers. This pivotal role supports B&Q's ambition to make every customer count by driving daily safety standards and team coordination within the store.
Required Qualifications
- Passionate about customers and doing the right thing for them
- Like to have a global view and not be constrained to specific areas of the store
- Safety conscious and use an eye for detail to spot compliance opportunities
- Enjoy interacting with colleagues and working in a team
- Like to bring energy to each day and motivate those around you
- Confident to have autonomy and trust to make decisions for the customer at pace
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