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Shift Lead
On-site · Garfield, New Jersey, United States
Job Summary
The Shift Lead at Banfield is responsible for coordinating operational support across shifts and ensuring effective communication with clients and staff. This dual-role position requires performing duties of a veterinary assistant/technician, such as managing client flow, promoting hospital services, and maintaining accurate medical records. The employee will spend 80% of their time on paraprofessional duties, including client education about pet health, managing financial transactions, and assisting in surgical prep. Leadership responsibilities include team management, schedule adjustments, training staff, and ensuring adherence to protocols while providing exceptional client service.
Required Qualifications
- Stable and reliable work history
- Ability to lift and carry pets and equipment
- Proficiency in medical records management
- Basic knowledge of veterinary medicine and care
Desired Qualifications
- Experience in a veterinary assistant/technician role
- Strong leadership and coordination skills
- Excellent communication abilities
- Ability to multitask and prioritize effectively
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