Shelter Support Staff
$47,840–$47,840 year
On-site · Gresham, Oregon, United States
Job Summary
Shelter Support Staff assist with daily shelter operations at Just Compassion’s 50-unit family shelter in Gresham, OR, including meal preparation, facility upkeep, guest support, and coordination with case management and youth services to maintain a clean, safe, and welcoming environment. The role requires flexibility, strong interpersonal skills, and a team-oriented mindset, with trauma-informed and housing-first practice guiding interactions. Responsibilities include participant engagement, meal service, resource coordination, safety and sanitation of kitchen and dining areas, inventory management, documentation (daily logs, meal counts, HMIS as assigned), and collaboration with shelter staff to support coordinated participant care. Preferred qualifications include Food Handler’s Certification (or ability to obtain within 30 days) and bilingual abilities in languages commonly spoken by participants (e.g., Spanish, Russian). The position operates on an evening shift and emphasizes confidentiality, professionalism, and adherence to agency policies.
Required Qualifications
- High school diploma or equivalent
- Minimum of one (1) year of experience in human services, hospitality, shelter operations, residential services, or a related field
- Strong interpersonal and communication skills with the ability to work effectively with diverse populations
- Basic cooking, cleaning, organizational, and facility support skills
- Ability to manage multiple responsibilities and prioritize tasks in a fast-paced environment
- Commitment to trauma-informed care, harm reduction, housing-first practices, and Just Compassion’s mission
- Knowledge of homelessness, family services, or housing support systems
- Ability to maintain confidentiality and handle sensitive information appropriately
Additional Requirements
- None specified
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