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Mercy HousePosted 1 week ago

Shelter Specialist, Outreach (6605)

$43,680–$43,680 year

On-siteBuena Park, California, United States

Full Time

Job Summary

Conduct daily shelter activities including setup, food distribution, cleaning, and safety checks while encouraging guests toward housing. Engage with homeless individuals and local businesses within a ½-mile radius to promote safety, distribute resources, and address neighborhood concerns. Report daily on outreach contacts, patrol activities, and the local homeless population status. Collaborate with social service providers and community partners to obtain referrals and support recent arrivals.

Required Qualifications

  • working knowledge and mastery of trauma-informed care and non-physical de-escalation techniques
  • Experience in crisis intervention
  • the ability to work effectively and safely around individuals suffering from active substance abuse and/or mental illness
  • Detail-oriented
  • computer proficiency in Microsoft Word and Excel
  • Must be able to drive a personal vehicle for short distances for targeted outreach
  • Ability to walk or otherwise ambulate throughout diverse outdoor environments, including up curbs, staircases, and across various terrains
  • Ability to lift, bend, push, and pull up to 50 pounds
  • Prolonged periods of standing
  • the ability to work in a fast-paced environment
  • A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department's needs
  • Fluency in Spanish

Desired Qualifications

  • Fluency in Spanish or other second languages is of significant value

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