Shared Services Support Officer
On-site · Glen Innes, New South Wales, Australia
Job Summary
Deliver high-volume shared services and customer support as part of a team in a fixed-term temporary role located in Glen Innes. Provide first-contact resolution across multi-channel channels (phone, chat, and administrative) in a fast-paced, service-driven environment, delivering accurate, timely outcomes and strong customer focus. Demonstrates effective communication, problem-solving, empathy, and conflict resolution to support transport services and inquiries in a public-facing contact centre setting.
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