Servicing Travel Advisor III - Chase Travel (Remote - Tempe, AZ)
On-site · Tempe, Arizona, United States
Job Summary
Travel Advisor III for Chase Travel (Remote - Tempe, AZ): Provide expert support to internal/external customers on travel reservations and complex scenarios, collaborating with internal teams, leveraging GDS and online booking tools, negotiating with vendors to resolve issues and minimize costs, and maintaining knowledge of client programs and procedures. Role emphasizes problem-solving, accuracy, high-quality call handling, confidentiality, and coaching peers. Must reside within 1-hour of Tempe, AZ and be available for varied hours including nights/weekends. Requires high school diploma or equivalent and 2+ years in travel with GDS proficiency; strong communication, multitasking, and MS Office skills.
Required Qualifications
- High School Diploma or equivalent
- Two+ years of travel industry experience
- GDS proficiency or knowledge of travel technology platforms
- Microsoft Office proficiency (Excel, Word, Outlook)
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Willingness to work varied hours including nights and weekends
- Residence within 1-hour commute of Tempe, AZ
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