Servicing Travel Advisor III - Chase Travel (Hybrid - Plano, TX)
Hybrid · Plano, Texas, United States
Plano, Texas, United StatesHybridFull TimeMid LevelHigh School Or EquivalentInvestment BankingEnterprise
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise
Industry
Investment Banking
Job Summary
Travel Advisor III at Chase Travel provides support to internal and external customers for travel reservations and complex issues, leveraging problem-solving skills, documenting and resolving problems through diagnosis and discussion, negotiating with vendors to minimize costs while ensuring a seamless customer experience, maintaining knowledge of client programs and booking tools, coaching other Advisors, and delivering high-quality service in a hybrid Plano, TX environment.
Required Qualifications
- High School Diploma or equivalent
- Two or more years of experience in the travel industry including intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms including self-booking tools
- Demonstrate effective communication and interpersonal skills
- Working knowledge of Microsoft Office programs such as Excel, Word, and Outlook; ability to quickly learn technical concepts
- Excellent time management and multi-tasking ability; ability to work independently and as part of a team
- Willingness to work varied hours including nights and weekends
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