Services Sales Solutions Director
$171,200–$273,000 year
Remote · United States or Chicago, Illinois, United States
Job Summary
Senior Services Sales Solutions Director responsible for presales discovery and shaping engagements, defining customer outcomes, and delivering comprehensive implementation proposals and SOWs. You will collaborate with Account Partners, lead high-level solutioning and scoping for large, transformational programs, and guide a cross-functional team to translate executive objectives into executable delivery plans. The role emphasizes pre-sales discovery workshops, risk management, staffing plans, and ensuring a smooth hand-off to delivery, with a focus on customer success, alignment with commercial targets, and Salesforce integration across multi-cloud environments. Strong leadership, executive communication, and experience in enterprise SaaS and Financial Services Cloud are highly valued. Travel to client sites will be required, and a degree or equivalent experience is required, with an advanced degree preferred.
Required Qualifications
- Minimum Experience: 10+ years’ experience delivering enterprise-level consulting services, with 7+ years focused on the Salesforce platform.
- Financial services industry experience preferred.
- Project Leadership: 7+ years of deep enterprise-level project or program experience (SaaS preferred).
- Pre-Sales Leadership: Demonstrable experience leading the end-to-end discovery, solutioning, estimating, and SOW-creation process for multi-cloud, transformational programs.
- Sales Collaboration: Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C-level executives.
- Go-to-Market Support: Experience leading strategic scoping, proposal development, RFP responses, and executive-level presentations.
- Platform Expertise: Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions.
- Financial Services Cloud experience preferred.
- Certifications: Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud certifications are strongly preferred.
- Executive Presence: Strong written and verbal communication skills with ability to build advisory relationships with executives.
- Facilitation Skills: Ability to influence groups, lead solutioning workshops and executive-level discussions.
- Analytical Skills: Strong problem-solving and negotiation skills.
- Business Acumen: Understanding of cloud-based technologies and translating requirements into solutions.
- Commercial Acumen: Experience with deal architecture and pricing levers; able to manage discounting and profitability.
- Leadership: Experience leading cross-functional teams and mentoring others.
- Travel: Ability to travel as required.
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