Services Assistant

A Services Assistant at Sainsbury’s supports customers across checkout, self-service tills, kiosks, and petrol stations, assisting with questions and proactively offering help. Responsibilities include selecting quality products for customers via the on-demand grocery ordering service and aiding Click & Collect parcels, building product/service knowledge to provide recommendations, handling complaints and refunds, managing shelf tickets and advertising, safely moving trolleys in the car park, and working flexibly across the store. The role emphasizes a friendly, proactive customer-focused approach in a fast-paced, physical environment, with training across a variety of skills and opportunities to learn new digital tools. The package highlights store-wide benefits and discounts, with a note that vacancies may close quickly.