Serviceperson

Serviceperson role at American Water: Install or replace water meters with reading devices; locate, operate and repair shutoff valves and boxes; inspect meters and plumbing for defects or leakage; may perform emergency plumbing; perform collection activities including turn offs, reconnects, and notices; investigate customer complaints and determine corrective action per company procedures; may investigate illegal water usage; complete field forms and maps; manual digging to uncover valves; meter work in confined spaces; operate a vehicle or truck in performance of the job; respond to emergency call-outs as needed. Requires customer-service skills, knowledge of tools and meter installations, ability to read instructions and safety rules, and effective communication in English; physically able to perform duties including climbing, bending, lifting up to 50 lbs with frequent lighter lifting, and working from ladders; High School or state-equivalent education and a valid PA driver’s license are required.