ServiceNow Lead Software Engineer
On-site · Bournemouth, England, United Kingdom
Job Summary
Lead Software Engineer for the ServiceNow platform at JPMorgan Chase within Technology. Provides direction, coaching, and architectural leadership for a team of engineers, designs, codes, tests, and delivers ServiceNow-based solutions, collaborates with Business Analysis for estimates and agile delivery plans, and promotes best practices and continuous improvement in alignment with firm-wide frameworks. Requires Bachelor’s degree in engineering and ServiceNow certifications; strong leadership, data model and integration expertise, and proficiency in JavaScript/AngularJS.
Required Qualifications
- Bachelor’s degree in engineering and ServiceNow certifications: CSA, CAD, CIS‐ITSM
- Extensive software development background with proven ServiceNow leadership as architect or team lead
- Deep understanding of ServiceNow architecture: data model, security model, and application framework
- Strong ability to translate business requirements into scalable, maintainable technical solutions
- Excellent knowledge of ServiceNow integrations and authentication patterns
- Proficient in instance performance optimization: script optimization, database indexing, query tuning, and configuration best practices
- Skilled with ServiceNow Performance Analytics for defining/monitoring KPIs, reporting, and data‐driven decisions
- Solid grasp of SDLC and ITIL practices and their application to ServiceNow delivery
- Experienced in leading teams of technologists; coaches and guides teams to execute on strategic initiatives and foster innovation
- Experienced in hiring, developing, recognizing talent, and managing resource allocation and project planning to meet timelines
- Strong front‐end and scripting skills, including deep knowledge of JavaScript and AngularJS
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.