ServiceNow HR Technical Consultant
On-siteJacksonville Beach, Florida, United States
Job Summary
Configure, develop, test, and deploy ServiceNow applications for Federal, State, and Local agency projects while independently documenting all configurations, reports, and development work. Assist customers with executing testing scenarios and plans, deliver effective product demonstrations, and maintain up-to-date certifications for continuous learning. Participate in story grooming, stand-ups, release planning, cut-over activities, and knowledge transfer sessions. Write efficient, testable code and support project managers by documenting risks, issues, decisions, actions, and changes in the RIDAC log. Requires ServiceNow HRSD product experience, willingness to obtain Public Trust Clearance, and ability to travel up to 15% nationally.
Required Qualifications
- 2+ years of Professional Services Experience
- 2+ years of Direct ServiceNow Experience
- ServiceNow HRSD product experience
- Willingness to obtain Public Trust Clearance
- BS Degree or equivalent work experience
- First-class communication and presentation skills
- Strong interpersonal skills
- Customer-centric attitude
- Intellectual curiosity
- Willingness to learn every day
- Ability to travel up to 15% to customer locations nationally
- Willingness and ability to complete background checks and drug testing
Desired Qualifications
- Have or obtain ServiceNow CSA Certification within 6 months
- Have or obtain ServiceNow CIS-HR Certification within 6 months
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