ServiceNow Developer
$112,000–$179,000 year
On-siteChantilly, Virginia, United States
Job Summary
Design, develop, and maintain ServiceNow solutions supporting mission-critical infrastructure, including ITSM, ITOM, and custom applications. Serve as the technical SME for architecture, scripting, workflow design, and integrations using REST/SOAP APIs and IntegrationHub. Lead platform upgrades, patching, release management, and testing while developing custom scripts and UI components. Translate business requirements into scalable workflows and ensure implementations comply with security policies and accreditation standards. Mentor junior developers and partner with stakeholders to identify automation opportunities. Maintain technical documentation and support AI processing infrastructure within a national security program requiring TS/SCI clearance.
Required Qualifications
- Minimum of 8 years with BS/BA
- Minimum of 6 years with MS/MA
- Minimum of 3 years with PhD
- Additional 4 years experience may be considered in lieu of degree
- Active TS/SCI clearance with the ability to obtain a polygraph
- ServiceNow Certified System Administrator (CSA) certification
- Certified Implementation Specialist (CIS) in one or more ServiceNow modules (e.g., ITSM, ITOM)
- Strong proficiency in JavaScript, Glide API, and ServiceNow scripting
- Demonstrated experience with ServiceNow integrations, workflow design, and platform architecture
- Excellent communication skills, with the ability to engage both technical and non-technical stakeholders
Desired Qualifications
- ServiceNow Certified Application Developer (CAD) certification
- Experience supporting DoD or federal government ServiceNow implementations
- Experience supporting AI/ML infrastructure or capability programs
- Familiarity with cloud environments (AWS GovCloud, Azure Government, etc.)
- Agile/Scrum experience in a platform development environment
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