ServiceNow Developer
On-sitePune, Maharashtra, India
Pune, Maharashtra, IndiaOn-siteFull TimeSenior LevelBachelors DegreeEnterprise
Full TimeSenior LevelBachelors DegreeEnterprise
Job Summary
Design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform, configuring modules like ITSM, ITOM, and SecOps. Build and maintain Flow Designer flows, business rules, client scripts, and REST/SOAP integrations while creating Service Portal widgets. Participate in platform upgrades, unit testing, and UAT support, then collaborate with architects on data modeling and security architecture. Create technical documentation, mentor junior developers, and support Agile ceremonies including sprint planning and demos.
Required Qualifications
- 2+ years of hands-on ServiceNow development experience
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience
- Strong proficiency in JavaScript, Glide APIs (GlideRecord, GlideAjax, GlideForm, GlideSystem), and server/client-side scripting
- Experience with Flow Designer, Integration Hub, and Workflow Editor (legacy)
- Solid understanding of the ServiceNow data model, ACLs, business rules, and update sets
- Experience building and consuming REST/SOAP web services and integrations
- Familiarity with Service Portal (AngularJS/Bootstrap) or UI Builder/Now Experience Framework
- Experience with at least one core ServiceNow module (ITSM, ITOM, ITAM, HRSD, CSM, or SecOps)
- Understanding of ITIL processes (Incident, Problem, Change, Request Management
- Experience with source control (Git) and CI/CD practices for ServiceNow (e.g., ServiceNow DevOps, Automated Test Framework)
- Strong analytical and troubleshooting skills
- Excellent written and verbal communication skills
Desired Qualifications
- MID Server experience a plus
- Master's Degree
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Additional Certified Implementation Specialist (CIS) certifications (e.g., ITSM, HRSD, CSM, SecOps, Discovery)
- Experience with Performance Analytics, Reporting, or Now Assist/AI features
- Experience with or knowledge of Otto, Autonomous Workforce/AI Specialists (AI Agents), and AI Control Tower
- Experience working in Agile/Scrum environments
- Background in enterprise environments with complex integration landscapes
- Experience with scaled/vector databases, LDAP/SSO/SAML integrations, or scripting in Python is a plus
- Experience in the electric utility industry is a plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.