ServiceNow Developer / LATAM
RemoteCanada
Job Summary
Develop and customize ServiceNow modules within ITSM and SPM scopes, managing user roles, ACLs, and platform tables. Build workflows, notifications, and scripts using Business Rules, Script Includes, and Client Scripts while supporting external integrations via REST/SOAP APIs. Participate in requirements gathering and technical design sessions, then document all developments and configurations. Maintain a ServiceNow Certified System Administrator (CSA) certification and possess at least two years of platform experience. This long-term staff augmentation role serves a Canadian technology client, requiring conversational upper-intermediate English proficiency.
Required Qualifications
- ServiceNow Certified System Administrator (CSA)
- Valid and current at time of application
- Minimum 2 years of experience working on the ServiceNow platform
- Demonstrable experience administering ServiceNow instances (System Admin)
- Functional and technical knowledge of ITSM modules (Incident, Problem, Change, Service Catalog)
- Conversational upper-intermediate English (B2+)
Desired Qualifications
- ServiceNow Certified Application Developer (CAD)
- Certified Implementation Specialist – ITSM (CIS-ITSM)
- Certified Implementation Specialist – SPM (CIS-SPM)
- JavaScript applied to the ServiceNow platform
- Knowledge of ITIL v3 / v4 methodologies
- Experience with REST/JSON integrations
- Experience with NOW Platform App Engine or ServiceNow Studio
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