ServiceNow Developer I
On-site · Plantation Broward County, Florida, United States
Job Summary
ServiceNow Developer I at Chewy responsible for designing, developing, configuring, and supporting scalable ServiceNow solutions across ITSM, HRSD, and custom enterprise applications. The role focuses on building workflows, reusable actions, and subflows with Flow Designer, developing custom scoped applications, and enhancing existing ServiceNow deployments using out-of-the-box capabilities. You will configure modules, build integrations via REST APIs and Integration Hub, and craft user experiences with Service Portal and UI Builder. Responsibilities include platform administration tasks such as deployments and update set management, debugging with logs, contributing to governance and development standards, and supporting Agile delivery through sprint planning and production support. Requires a Bachelor’s degree and 4+ years IT experience with at least 2+ years of hands-on ServiceNow development, including scripting and deployment, plus strong knowledge of data models, ACLs, and security. Certification and ITIL foundations are a plus. Chewy is an equal opportunity employer.
Required Qualifications
- Bachelor’s degree in computer science, Engineering, or equivalent work experience
- 4+ years of overall IT experience in software development, enterprise applications, platform engineering, system administration, or related technical roles
- 2+ years of hands-on ServiceNow development experience, including scripting, platform configuration, customization, and deployment
- Experience developing custom scoped applications and extending existing ServiceNow applications
- Experience with web technologies including JavaScript, XML, HTML, Service Portal, UI Builder, and RESTful APIs
- Solid understanding of ServiceNow data models, relationships, ACLs, and role-based security concepts
- Experience with Flow Designer, workflow configuration, Integration Hub, and platform automation capabilities
- Familiarity with ServiceNow SDLC practices including update set management, testing, deployment, and source control processes
- Ability to troubleshoot platform issues and debug applications using standard ServiceNow tools and techniques
- Strong analytical, organizational, and problem-solving skills
- Ability to work effectively in a fast-paced Agile environment and collaborate across technical and business teams
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