ServiceNow Architect
$190,000–$190,000 year
On-siteHampton, Virginia, United States
Job Summary
Architect scalable, secure, and compliant ServiceNow solutions across ITSM, ITOM, ITAM, SecOps, IRM, SPM, App Engine, and automation domains. Serve as technical SME for platform governance, leading integrations via Integration Hub, REST APIs, and custom spokes while guiding developers on design and configuration. Produce architectural blueprints, diagrams, and standards aligned with federal and DoD requirements. Collaborate with stakeholders to translate business needs into actionable solutions and roadmap planning. Provide SME-level support for network infrastructure, administering devices, creating accurate diagrams, and diagnosing protocol and security issues. Lead version upgrades and ensure alignment with best practices.
Required Qualifications
- High School Degree
- 12+ yrs experience
- Clearance Level: Top Secret with SCI Eligibility (TS/SCI)
- 10+ years of experience including ServiceNow architecture, configuration, workflow development, and platform enhancements
- Establishing and executing platform governance
- Evaluating operational and strategic demands against platform capabilities and leading practices
- Translating technical and business requirements into architectural blueprints
- Working directly with business stakeholders to identify, analyze, and map requirements to ServiceNow capabilities
- Creating architectural blueprints for federal agencies
- Leading ServiceNow version upgrades
- Deep understanding of overall ServiceNow platform architecture
- Network security, LAN/WAN design, and network infrastructure documentation
- DoD 8570.01-M IAT Level II (e.g., Sec+ CE, SSCP, CND, CCNA Security)
Desired Qualifications
- Experience with DoD NIPR, SIPR and JWICS Networks
- DoD 8570.01-M IASAE II (CASP+CE, CISSP, CSSLP) compliance
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Technical Architect (CTA)
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