Servicemanager (m/w/d) bei TRU Hamburg - 40h

Coordinate the service team and train staff while analyzing and optimizing existing service processes. Greet members and guests warmly to maintain an inviting atmosphere, acting as a role model for employees. Assist the team with administrative tasks, keep reception areas organized, and support members with questions regarding classes, memberships, and events. Manage course and event reservations and bookings, serving as the primary contact for member feedback and directing inquiries to appropriate departments. Report to the studio leadership. The role requires experience in customer service or reception, preferably in fitness or health, along with strong organizational skills and basic MS Office knowledge. Full-time 40-hour schedule with attractive compensation including performance bonuses, five extra vacation days, and a free membership for a friend.