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Motel OnePosted 4 weeks ago

Serviceleiter (m/w/d)

On-siteBonn, North Rhine-Westphalia, Germany or Bonn, Louisiana, United States

Full TimeMid LevelLarge

Job Summary

Coordinate and lead the bar and breakfast teams while creating service and vacation schedules. Provide guest service and consultation in the Motel One Lounge, ensuring the "One Smile" concept is implemented for a seamless experience. Drive revenue by meeting the lounge's sales budget and manage inventory for food, beverages, and spirits at month-end. Conduct internal coaching, cross-training, and training planning to develop service staff. Ensure smooth service operations and support cross-departmental initiatives. This role requires a hospitality professional or someone with transferable experience, with leadership skills preferred. We offer a flexible, team-oriented environment within our expanding network of over 95 hotels across Europe.

Required Qualifications

  • Ausbildung im Hotelfach bzw. Berufserfahrung in der Hotellerie/ Gastronomie oder Interesse an einem Quereinstieg
  • Offenes, kommunikatives Auftreten sowie Gastgeberqualitäten und Leidenschaft für die Hotellerie
  • Flexibilität und Kreativität sowie ein hohes Qualitätsbewusstsein auch in stressigen Situationen
  • Teamfähigkeit und Bereitschaft abteilungsübergreifend zu unterstützen

Desired Qualifications

  • Freude an der Entwicklung von Mitarbeitenden – Führungserfahrung von Vorteil

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