Serviceberater Pkw/Van (m/w/d) in Erkner

Competently advise customers on maintenance, repair, and service services; accept customer requests and manage service orders from intake to vehicle handover. Plan and coordinate workshop appointments while collaborating closely with the workshop and internal departments to ensure smooth, on-time execution of all service tasks. Maintain transparent professional communication throughout the entire service process and build long-term customer relationships to drive satisfaction. This role is part of a successful Mercedes-Benz dealership in the Berlin-Brandenburg region, offering a permanent position with extensive training programs and employee discounts.